Use of hotel cars for transferring guests to ensure maximum safety by adding a protective shield between driver and guest, air conditioning blocked from driver and made accessible to guests sitting in rare only.
Sanitation and inspection of all cars by the front office / GRE team before and after every transfer in the supervision of our trained security team.
Dedicated managers from each department, to ensure that all protocols/measures are strictly followed across all hotels.
Approved chemicals that target a broad spectrum of viruses and bacteria.
Frequent cleaning and sanitisation of all surfaces across public areas at regular intervals.
Rigorous deep cleaning and application of disinfectants in guest rooms, fitness centres and other guest areas.
Cleaning of all high-touch points like door handles, elevator buttons, countertops, tabletops, and railings with disinfectant at regular intervals.
Food & Hygiene SOP.
Seating at the restaurant with 1 meter social distancing.
Hand sanitizers are placed & hygiene standards are followed in all food handling areas.
Healthy Mandatory use of Protective gears for the kitchen team to prevent cross-contamination.
Washing and sanitation of vegetables, fruits, and groceries are done before preparation of food.
Washing of all dishes at 80 degrees Celsius.
Hygiene training is provided for all the teams.
Incoming Materials will be collected in full kit at the receivable area as per SOP.
Received vegetables /fruits will be washed in the washer at the receiving area.
Washed items will be cleaned, cut & sealed at commissary kitchen before moving them into the main kitchen.
Main kitchen/sub kitchen areas will be sterilized & deep cleaning will be executed every specified time repeatedly with steam and sterilisers.
Technology for a safe stay.
On arrival at the hotel the guest luggage/baggage will be sanitized in alcohol-based spray meticulously before scanning them.
Front office staff will be outfitted with Mask & Hand Gloves.
On check-in guest will be scanned thoroughly by taking certain measures like temperature check, sanitization and also a face mask is must for guests checking into the hotel.
Contactless check-in on virtual registration card to all guest by taking digital signature on a tablet to confirm their details during check-in.
Spare face mask shall be offered if the guest is not using one on arrival.
Check-out will be done by the guest using self-checkout process where all the service enabled bills retrieved by guest are displayed on the tablet and for an easy and contact less electronic payment.
Our team will be there to guide the guests throughout the process starting from check-in till the time of check-out.